Alex Poatan gets involved in a new controversy with fans after a misunderstanding during a seminar in England.

Brazilian faces criticism after reports of failures at an event with a live audience, while the organization takes responsibility for communication problems.

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Alex Poatán He is one of the biggest names in the UFC. Photo: Reproduction/Instagram

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Alex PoatánIt seems he faced a misunderstanding with fans during his time in London. The Brazilian, who comes from a controversial defeat No. UFC White HouseThe speaker, who was in London on June 14th to give a seminar, was there. However, due to communication failures with the organizers, the audience felt cheated.

The situation gained notoriety after a series of accusations surfaced on social media. According to reports, Poatan refused to participate in a question-and-answer session with fans, and also refused to take photos, even those that had been previously paid for. Furthermore, according to those present, the fighter also did not autograph merchandise and reduced the scheduled time for the seminar.

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Poatan focused before fighting in the UFC. Photo: Reproduction/X/UFC
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In a post on their Instagram stories, Joyagear, the company responsible for organizing the event, took responsibility for the problems during the tour. Alex Poatán In the United Kingdom, the company explained that internal communication problems prevented all agreed-upon deliveries from being correctly passed on to the fighter, resulting in changes to parts of the events. The organization also made a point of exonerating the Brazilian fighter from any blame, stating that he only fulfilled what he had been previously informed of.

According to the statement, Poatan was informed that the commitment in Keighley consisted only of a one-hour seminar, which was carried out in its entirety, without delays or outstanding issues. Joyagear emphasized that photo sessions, autographs, or extra interactions were not communicated to the athlete, despite having been publicized. The company also apologized to the affected fans, confirmed the refund of tickets and services not delivered, and guaranteed that it will review its processes to avoid future problems, keeping the rest of the tour as planned.

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Official statement from Joyagear

“We would like to address the events related to Alex Pereira’s UK tour. As the event organizer, Joyagear assumes full responsibility for the organization, logistics, communication, and agreed deliverables related to these events. Alex Pereira entrusted Joyagear with the organization and management of the tour. Unfortunately, due to communication failures and misunderstandings on our part, the agreed deliverables were not clearly communicated to Alex,” the organization wrote.

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“As a result, it was necessary to make changes to parts of the events. We want to make one thing very clear: Alex Pereira was not at fault. Alex was informed by Joyagear that the event in Keighley consisted of a one-hour seminar, which he delivered in its entirety. He was not late and completed the seminar exactly as instructed. Alex was not informed that autograph sessions, individual photos, or additional time after the seminar were announced or expected.”

“He acted based on the information provided by Joyagear. We also want to clarify the situation regarding the seminar organizer in Keighley. The organizer was fully aware of the seminar's duration, the time Alex would be present, and the deliverables agreed upon with Joyagear. Therefore, it is very regrettable that public statements have been made suggesting that Alex Pereira was responsible for the problems related to the event. We want to make it clear that he was not at fault.”

“To everyone affected, we sincerely apologize for our communication failure and the inconvenience caused. As a result, all ticket holders for the 'Meet & Greet' will receive a full refund. Over the years, we have successfully organized many events with athletes, and this one does not meet the standard we demand of ourselves. We will carefully analyze what went wrong, improve our internal communication, and do everything possible to ensure that situations like this do not happen again.”

“The remaining events of the tour will continue as planned, and we will work tirelessly to deliver the experience our supporters deserve. Thank you for your patience, understanding, and continued support,” he concluded.

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